Privacy Policy
viralo.shop operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). viralo.shop is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.
Personal Information We Collect or Process
We may collect the following categories of personal information:
- Contact details (name, address, phone number, email)
- Financial information (credit/debit card details, payment information)
- Account details (username, password, preferences)
- Transaction information (items viewed, purchased, or returned)
- Communications with us (customer service messages)
- Device information (IP address, browser type, network details)
- Usage information (site navigation, interaction times)
Sources of Personal Information
We may collect your information from the following sources:
- Directly from you
- Automatically via our Services (including cookies)
- From service providers
- From partners or third parties
How We Use Your Information
- Provide, personalize, and improve the Services
- Send marketing and promotional communications
- Prevent fraud and ensure security
- Communicate with you and provide customer support
- Comply with legal obligations
Disclosure of Personal Information
We may disclose your personal information:
- To Shopify and other service providers
- With marketing partners for targeted advertising
- When directed by you or with your consent
- With affiliates or as part of a business transaction
- To comply with legal or regulatory requirements
Relationship with Shopify
The Services are hosted by Shopify. Your data may be shared with Shopify and used by them for analytics, advertising, and service improvements. Shopify may collect information across merchants to enhance performance and personalization. Please review the Shopify Privacy Policy for more details.
Third-Party Websites
Links to third-party websites may be provided for your convenience. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.
Children’s Data
The Services are not intended for children under the age of majority. We do not knowingly collect personal information from children. Parents or guardians may contact us to request deletion if applicable.
Security and Retention
While we use reasonable security measures to protect your information, no method of transmission or storage is completely secure. We retain personal information only as long as necessary to fulfill legal, operational, and business requirements.
Your Rights
Your rights may include:
- Accessing, correcting, or deleting your personal information
- Requesting a copy or transfer of your data
- Opting out of targeted advertising or data sharing
- Managing your communication preferences
- Withdrawing consent or objecting to certain processing activities
To exercise these rights, you may visit the Shopify Privacy Portal or contact us directly.
Complaints
If you have concerns or complaints about how we handle your personal information, please contact us. Depending on your jurisdiction, you may also contact your local data protection authority.
International Transfers
Your personal information may be transferred and processed outside your country. Where required, we rely on lawful transfer mechanisms such as Standard Contractual Clauses to protect your data.
Policy Updates
This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: support@viralo.shop